Privacy Policy
Effective Date: 5/23/2026

At CrossRoads Church, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal information when you interact with us online. By interacting with our website or other CrossRoads applications, you agree to this Privacy Policy. For questions, we’d be happy to help at hello@cr.church.

1. Information We Collect
   We may collect the following types of personal information when you use our website or interact with our church, which includes but is not limited to:

• Name

• Email address

• Phone number

• Mailing address

• Prayer requests

• Donation details (handled securely via Planning Center)

• Group and event sign-up information

• Baptism and membership request information

• Child registration details (child’s first and last name, age or grade, and parent/guardian contact info)

2. How We Collect Information
   We collect information through the following forms on our website:

• Connect form

• Donation form

• Group and event sign-up forms

3. How We Use Your Information
   We use your information to:

• Communicate with you (message and data rates may apply, message frequency varies)

• Respond to prayer, baptism, or membership requests

• Process donations and event registrations

• Assign children to appropriate age/grade groups (when applicable)

• Send church updates, newsletters, or ministry-related communication

• Improve our website and ministry experience

4. We do not sell or share your personal information
   No personal information will be shared with third parties/affiliates for marketing/promotional purposes. All data is for internal-use only. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Use of Cookies & Analytics
   We may use Google Analytics to understand how visitors use our site and improve functionality. We may also use hCaptcha to prevent spam form submissions. These services may use cookies to collect anonymous usage data. You may disable cookies in your browser settings.

6. Children’s Privacy
   We do not knowingly collect personal information from children under 13 without parental or guardian consent. Any child registration forms (e.g., for VBS or classes) will require a parent or guardian to submit information on their behalf.

We may collect a child’s first and last name, age or grade, and their parent or guardian’s contact information, solely to place the child in an appropriate group or class.

7. Data Security
   We take reasonable steps to protect your information from unauthorized access or disclosure. All third-party services we use are responsible for maintaining secure handling of user data on their platforms.

8. Your Choices
   You may opt out of receiving emails from us at any time by clicking “unsubscribe” in a church newsletter or by contacting us directly.
   You may opt out of our text message list by texting the word “STOP” or by contacting us directly. You can also reply “HELP” for additional assistance. Message and data rates may apply. Message frequency varies.

9. Contact Us
   If you have any questions about this Privacy Policy or how your data is handled, please contact us:

CrossRoads Church
5254 US-31E
Westmoreland, TN 37186
Phone: 615.442.6022
Email: hello@cr.church